In compliance with the Spanish Law of Information Society Services (LSSI) published in the Official State Bulletin (B.O.E.) on 12 July 2002, the following is published:
The website service provider is Camalize SL (hereinafter "Camaloon") with intra-community NIF (tax identification number) ESB65660656 with registered office in c/ Àlaba 61, 5-2, 08005 Barcelona, Spain. Registered in the Commercial Register of Barcelona: Volume 42856, Page 96, Section B 415 963.
Camaloon provides a range of Internet services to its users and customers. One of these services is to offer customized items such as badges, magnets, stickers, wall stickers, skins, shirts and mirrors. Users of the Camaloon website can purchase products for their own use or to be sold to third parties.
To be a registered user of the Camaloon website, you must be over 18 years of age
Camaloon offers a limited, revocable license to access and use its website and its services according to its General Conditions of Use. This license does not include the right to collect or use the website information for purposes prohibited by Camaloon, to compete against Camaloon, to create graphics based on Camaloon contents or to save a copy of the web.
You cannot try to cause any damage to Camaloon website or service. For example, and with no aim to be a complete nor exhaustive list, you cannot:
Hinder Camaloon service using viruses or other programs designed to cause damage to any software or hardware.
Modify or create versions of any technology used in the Camaloon website.
Use any type of script, robot or technology to monitor Camaloon website.
Collect emails or other information through the Camaloon service.
Impersonate another person or entity.
In Camaloon we are especially concerned about the security and of ensuring confidentiality for the data provided by our customers. We are committed to giving you the best service and the best online experience.
At the moment a customer places an order through our secure server, his/her personal and location data, and those relating to purchases and payment methods are included in a file in our database to process the order. In no case will personal information be transferred or sold by Camaloon
In compliance with the provisions of Law 15/1999 of December 13th, Protection of Personal Data, we inform you that:
In its capacity as responsible for this file is Camalize SL with NIF ESB65660656 and registered office in c/Àlaba, 61. 3º, 08005 Barcelona, Spain.
Camalize SL guarantees the confidentiality of all information provided by its customers. In addition to the minimum required by law, the data collection and processing are carried out under safety standards preventing loss or manipulation of the data.
According to the current legislation, all Camaloon customers have the rights of access, rectification, cancellation and opposition of their data. In addition, at any time, customers can express their desire to NOT receive any kind of advertising. To exercise these rights, customers can contact by mail to the address: Camaloon - Dep. Customer Service c/Àlaba, 61. 5-2, 08005 Barcelona, Spain enclosing a photocopy of ID card or send an email to firstname.lastname@example.org
To the best performance of its services, Camalize SL is obliged to provide certain customer data (name, address, phone, etc.) to other companies which collaborate with the provision of services (carriers, etc.). In all cases, the data provided is strictly necessary for the specific activity to be performed.
In Camaloon we are especially concerned about security and to ensure the confidentiality of the data provided by our customers. We are committed to providing the best service and the best online experience.
To make a purchase, you have to send us your order online through the purchasing process prepared for that purpose. Please check the simple guide on how to buy.
The prices of the products displayed on the Camaloon web page under the product category "Create", do not include VAT, the Value Added Tax (VAT) and the price of transport, they shall be broken down during the purchase process, in the payment gateway of the Camaloon website. Products under the category "Works by artists" already include the Value Added Tax (VAT) and in the final payment gateway you will see the calculation of transport costs and the VAT amount. In any case, the Camaloon payment gateway always detail the broken down amounts prior to the purchase acceptance.
The tax law is applied according to the country of destination of the goods and the tax rate and residence of the Customer. If you have any doubts about the VAT exemption, contact directly email@example.com
When ordering, the customer must pay the amount via credit card or bank transfer. Only in this way it passes to production. In certain cases and in order to prevent any possible fraud, Camaloon reserves the right to require clients to use a specific payment method.
Camaloon sends their orders to customers resident in the Iberian Peninsula, Balearic Islands, Canary Islands, Ceuta and Melilla through different transport companies. The delivery price is automatically calculated when requesting a quote or placing an order and it is calculated based on the order weight and destination. See our delivery information page for details about delivery time in your country.
Delivery times vary depending on the quantity ordered and the countries of destination. Please, check the production deadlines on the web. It is possible that for one reason or another, an order may suffer certain production delays due to product shortages, late confirmation by the client, etc. In any case Camaloon shall deliver the products to the delivery address specified by the customer in the shortest possible time according to production timing and shipping time and, in any case, always within thirty (30) calendar days from the date on which the order was issued.
Transport times may be altered by extraordinary incidents in the carrier and difficulties in delivering the goods. Camaloon excludes any liability for delays caused by the shipping agency, but is committed to replace within a reasonable time any order that has been damaged or lost by the agency.
The user will be able to change or add a new design, change the delivery or billing address or cancel the order, as long as the order has not entered into the production process.
To do this, the user must send an email to firstname.lastname@example.org attaching the order reference number and Camaloon will inform about the status of the order and the practicability of its change or cancellation.
The user will also have fourteen (14) days to withdraw from the purchase and return the product, to run from the time the order is received. To do this he should send a mail to email@example.com requesting the return of the order.
For customized products, neither changes nor return are accepted.
For any change or return of any product, the user must return the product in perfect condition and without having begun its use. Shipping costs for return are paid by the client and he should manage this process.
Upon returning the material and tested its correct state we will proceed to refund the amount paid for the product plus the refund of the original shipping costs in its most basic form (standard shipping). If the return is motivated by an error of Camaloon, the shipping costs of returning the product will be assumed, otherwise the user will have to pay the shipping costs for the return.
Camaloon will refund the amount of the refunding within 14 days after the actual receipt of the product object of the return and using the same purchase method used by the buyer.
These general conditions do not regulate the supply of services or the sale of products carried out by third parties who use direct links to the Camaloon website through banners or other links/hypertext links. Before sending orders and purchasing products and services to these third parties, we recommend you to check the terms and conditions of sale and use of such third party inasmuch as Camaloon cannot be held in any way responsible for the provision of services promised by third parties or by implementing e-commerce transactions between users and third parties.
Intellectual Property of user images
In the case that the user personalize a product of the Camaloon website with an image proposed by the user and not included in the Camaloon image catalog, the user guarantee to have all the Intellectual and Industrial Property rights as well as any image or privacy rights concerning individuals that may exist, needed for the exploitation of the image in the form and manner required for obtaining the customized desired product. In turn, the user grants Camaloon through the personalization service "CREATE" on the Camaloon website, a limited license to reproduce, communicate, distribute and transform the image given by the user, in the customized product or products ordered by the user. Once the product is produced and sent to the user's address, the license shall terminate. The user exempts Camaloon of any liability for claims of third parties arising from the unlawful or criminal use of images subject to intellectual or industrial property or individual image or privacy rights in products customized through the website Camaloon.
Camaloon reserves the right to modify the distribution, organization and aspect of its website and the services it offers, and may change or suspend any aspect of its services and/or prices without notice and without any liability to any of the parties.
Camaloon, at its sole discretion and with or without notice, may:
Suspend or limit the use of Camaloon to a particular user as well as fully close an account.
Delete any content it believe to be opportune of Camaloon servers and directories
Prohibit the use of the Camaloon services
Camaloon reserves the right to use the material and the communications sent by users: questions, comments, forums, ideas and contests, for marketing or other promotional events, without they may be considered confidential communications and always respecting the user’s personal data.
Camaloon is not responsible for those websites or files that can be accessed through hypertext (links) available in its contents, since those linked pages are responsibility of their respective owners. Camaloon, therefore, neither approves nor endorses the products, services, contents, information, data, files and any kind of material on such web pages or files and does not control and is not responsible for the quality, legality, reliability and usefulness of information contents and services on linked sites that are unrelated to this page. In the event that it is deemed appropriate or that a competent authority declare the illegality of the data, ordering its withdrawal or access to them be disabled, or the existence of the damage be declared, and we are expressly notified the relevant decision, the indicated links would be immediately withdrawn.
Camaloon is excluded from any liability for damages of any kind that may be due to lack of availability or continuity of the Camaloon website.
These General Conditions are governed by Spanish law.
If the purchase of products is made by an individual, for setting possible disputes, the parties undertake to submit, at their choice, and waiving any other jurisdiction that may apply, to the courts with jurisdiction over the customer.
If the purchase of products is made by a company, for setting possible disputes, the parties undertake to submit, at their choice, and waiving any other jurisdiction that may apply, to the courts having jurisdiction over Camaloon.