This Policy will be applied to all data communicated by the Users of the several websites of the Camaloon Brand, which is the exclusive property of Camaloon Croatia D.O.O., or its affiliates (henceforth, ‘Camaloon’). Moreover this Policy is also extended to the Users subscribed to our newsletters or other promotions or commercial communications and to those Accounts who contact us directly for large volume orders.
Camaloon does not employ sensible data in any case. Neither we ask our Users, nor we store them in any kind of support. Racial or ethnic origin, political opinions, religious beliefs, syndical affiliation, genetic or biometric data, sexual orientation or behaviour identification data are not found in any of our records.
We only employ personal data such as e-mail, that enable us to contact our Users or Subscribers, their name and surname (or social denomination) and their physical addresses in order to fulfil the delivery of the orders. We also store the related fiscal identification numbers if they are required to generate any type of bill or budget. Phone is only used to contact our Customers or Users to clarify any incomplete or unclear information, or to be able to promptly fix an issue. Customers or Users can also be contacted by telephone if we have been asked for a quote or received an express order request. Our department which deals with larger budgets or special orders uses either telephone or e-mail to contact users or customers.
The information provided by our Users or Customers is treated at Camaloon’s central offices, located in Àlaba street 61, 3rd floor, 08005 Barcelona (Spain). This information is stored in our own electronic devices or those of our technological partners (see point #12 National or International data transference).
People aged less than 18 years are not authorized to make a purchase in any of the Camaloon websites, nor to subscribe to the promotions or commercial communications of our products.
The User is always responsible for providing true, exact, authentic and up-to-date data, and Camaloon reserves the right to exclude any User or Customer who provides false data.
During the sign up process, any User can willingly give his/her express consent for the data treatment, subject to this Policy. Also while browsing the Camaloon webpages, the User may add his/her data to the Subscribers file of Camaloon. The goal of this file is to communicate news, offers, promotions and information that could be useful for the User, in regards to creating his/her own personalised products. In any case, Users may always use their rights on data treatment.
The legal foundation of the data we employ is based on:
No. Camaloon will not share in any case your personal data to any company, whether it is a linked company or not, nor will use your personal data in any way different than what this policy details. We are committed to inform you of any corporate change that would result in a new ownership of the data you provided, and so giving you the chance to exercise your rights.
In order to better fulfil its services, Camaloon is obliged to facilitate certain customer data (e.g. name, address, phone number) to the delivery companies that will deliver your parcels. In any case, all shared data is strictly required for the activity to be done, that is, the correct delivery of the Camaloon products.
If you are a Customer, we will keep your economic information (e.g. invoices, account entries) at least during the times set by the regulations.
As Subscriber, we will keep your data as long as the information that is sent to your e-mail address does not indicate a failure in its sending, and up to a maximum of 10 years since its entry in the file. In any case, you may always exercise your rights about any of your data by contacting firstname.lastname@example.org or via a postal mailing.
We guarantee the right to:
The exercise of some of these rights is available via the Camaloon websites, as it allows Users to access their personal data as provided by themselves, and to their electronic invoicing. You may also contact us anytime at email@example.com or in the following postal address:
Camaloon Croatia D.O.O. Kovinska 28, 10090 Zagreb-Susedgrad, Croatia HR89681810830
In order to exercise your rights, you will need to provide a copy of a valid Identification (e.g. Passport) and an address where we can confirm the reception of your request and the response we have given to it. The exercise of any of these rights has no fee associated.
Your data will only be transferred internationally if Camaloon has a company operating locally in the market in which you are located. In this market you are guaranteed at least the same user rights as those expressed in this Policy, regardless of whether local regulations might be more strict or not.
Some of the service providers that we use have a global presence, or might have access to some of your data. Hereby is a list of the companies that provide services to Camaloon:
Transport and delivery companies:
Hosting services, technology and cloud services partners:
|USA||Google Inc.||Data storage and processing|
|USA||Amazon Web||Data storage and processing|
|USA||Linode||Data storage and processing|
|Germany||Hetzner Online GmbH||Data storage and processing|
|USA||Sendgrid||Data storage and processing|
|USA||Rollbar||Real time error testing|
|USA||Sentry||Real time error testing|
Marketing and commercial services partners:
|USA||Mailchimp||email service provider|
|USA||Drip||email service provider|
|USA||Salesforce.com Inc.||Customer and prospect management|
|USA||NextRoll, Inc.||Marketing platform|
Payment services providers:
Each and every one of these companies has a track record in privacy and their policies can be found in their respective websites.
Besides cookies, we use 3rd party technologies:
We use these tools to measure and improve the website content and to indorm, optimize and present ads based on past visits to our websites and mobile apps. These tools and technologies obtain and analyse information, such as cookies, in an aggregated and anonymous manner. Google Analytics, Google AdWords and DoubleClick cookies do not record any information that could identify a person.
You can always opt out or personalise the advertising that is shown to you by using one of the following options: